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Store Policy
Return & Exchange Policy
Please contact us at Essential_Trace@hotmail.com within 5 business days of receiving your product to initiate a return. If 5 business days have gone by since your purchase was delivered, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received.
Shipping Policy
Free shipping on orders over $50. For any purchases under $50, there will be a $10 shipping and handling charge. The shipment will take approximately 7 to 10 business days. Please note, if a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
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